Practical Information

Practical Information …

… Banks and currency Exchange

The currency in Austria is the Euro. Nearly every store, restaurant or attraction accepts credit card by now, but quite a few of the smaller stores or fast food/take-away places do only take cash. The easiest option to retrieve cash is to withdraw it from one of the many ATMs (Bankomat in German) around the city.

… Emergency phone numbers

Police, fire, ambulance (+43) 112

The main Hospital of Vienna is the AKH. Adress: Währinger Gürtel 18-20, 1090 Wien, Austria.

… Voltage

Electricity in Austria is 220V AC. Plugs are European standard with two round pins.

… Drinking water

Over 95% of tap water in Vienna originates in a mountain source in the Alps and is of highest quality. Water fountains across the city are labelled “Trinkwasser” (drinking water) to make it clear that you can use them too.


Help Vienna stay as the top city in Austria and actually Europe-wide in the recycling cities.

… Shopping

Most shops are open between 10:00 and 18:00 on weekdays and on Saturday. Some stores are open longer, such as supermarkets that open from 8:00 – 20:00 on weekdays and from 8:00 – 18:00 on Saturdays.  On Sunday shops are normally closed, except for bakeries, souvenir shops and a few supermarkets at train stations

… Dining out in Vienna and tipping

Most restaurants in Vienna are open from 11.30 until midnight. While service is included in the bill, some tipping is expected. A rough estimate is 5-10% rounded to a whole number. Typically the waiter tells you the amount of your bill (e.g. 11,90€) and you tell him/her what you want to pay (e.g. 13€). If you dine out in a group, you can ask the waiter that you want to split the bill.

…Legal Information